Delta Global is a trusted global leader in sustainable luxury packaging solutions. Its unique services have earned major clients including ZIMMERMANN, CAMILLA AND MARC and ARNE Clothing.
The company is expanding its business in Asia-Pacific on the back of a booming international luxury retail e-commerce market. This growth will be driven from its Hong Kong headquarters.
Leadership
Delta Global is led by an executive team that is recognized for their leadership. These leaders are driven by a strong commitment to the business, people and culture of Delta.
CEO Ed Bastian leads a global team of 80,000 employees building the world’s premier international airline.
SVP & President Steve Shovlin is responsible for Delta’s reservation sales, customer care and tour operations teams worldwide. He leads a team that delivers personalized, seamless and premium experiences to customers through Delta’s digital channels.
Customer Service
Delta has a global network of more than 4,000 daily flights to 275+ destinations on six continents. They also partner with trusted airlines to provide seamless travel experiences.
Flight changes, cancellations and refunds are the most common reasons for contacting customer support. In addition, some customers call to ask about preferred seats and upgrades, or to get assistance with in-flight amenities.
You can also contact customer service by email or Twitter. This is a much faster method than waiting for hours on the phone.
Just mention @Delta in a tweet first, and they’ll often open up their DMs to answer your question.
If you have a Delta account, you can also use the app to track your baggage and other travel information. It’s also a great way to view your SkyMiles awards and access SkyClub facilities.
Transportation Strategies
Delta has a variety of transportation strategies that have helped them grow. These include airport expansions, increasing flight offerings to new locations and expanding seat capacity. They also have joint ventures and alliances with other airlines to keep costs down and increase revenue.
For example, Delta has a joint venture with Air France and KLM to operate the world’s largest transatlantic route. These agreements share both revenue and costs, which allows Delta to increase their profit margins.
IThey are also attempting to diversify their suppliers by reaching out to small minority and women owned businesses. needs read more hear